Front of house

Manage front-of-house activities, including managing reservations, managing waitlist, seating waking guests, table / guest order taking

Making reservation

1. Tap on the “Reserve” button from the action bar will open “New reservation” form page

1. Select a “Date”
2. Select a “Party Size”
3. Select available “Time”
4. Select a “Suggested table” or select preferred tables manually from the floor
5. Select a “Customer”
6. Select a “Visit Occasion” (Optional)
7. Select multiple “Tags” (Optional)
8. Enter “Visit Note” (Optional)
9. Tap “Reserve” button will make the reservation for guest and confirmation email (or) SMS will be sent to the guest.
10. Reservation will appear in the front of house

Making reservation for Tables

1. Tap on a “Table” or press and hold on any table to select multiple tables
2. Tap on “Make Reservation” option from the popup view

1. Select a “Date”
2. Select a “Party Size”
3. Select available “Time”
4. Select a “Suggested table” or select preferred tables manually from the floor
5. Select a “Customer”
6. Select a “Visit Occasion” (Optional)
7. Select multiple “Tags” (Optional)
8. Enter “Visit Note” (Optional)
9. Tap “Reserve” button will make the reservation for guest and confirmation email (or) SMS will be sent to the guest.
10. Reservation will appear in the front of house

Making reservation for customer

1. Go to “Customer” bottom navigation

1. Search for the customer using the “Search” field appears on top of the screen
2. Tap “Reservation”

1. Select a “Date”
2. Select a “Party Size”
3. Select available “Time”
4. Select a “Suggested table” or select preferred tables manually from the floor
5. Select a “Customer”
6. Select a “Visit Occasion” (Optional)
7. Select multiple “Tags” (Optional)
8. Enter “Visit Note” (Optional)
9. Tap “Reserve” button will make the reservation for guest and confirmation email (or) SMS will be sent to the guest.
10. Reservation will appear in the front of house

Adding guest to waitlist

1. Tap on “Add party” on action bar will open the “Add party to waitlist page”
2. Select “Party Size”
3. Leave the estimate wait time or provide estimated time for the guests to wait by checking the “Quoted wait time checkbox”
4. Select a “Customer”
5. Select an “Occasion”
6. Select multiple “Tags”
7. Tap “Add Party” button
8. Guest will be added to waitlist

Adding guest to waitlist from customer page

1. Go to “Customer” bottom navigation

1. Search for the customer using the “Search” field appears on top of the screen
2. Tap “Waitlist”

1. Select “Party Size”
2. Leave the estimate wait time or provide estimated time for the guests to wait by checking the “Quoted wait time checkbox”
3. Select a “Customer”
4. Select an “Occasion”
5. Select multiple “Tags”
6. Tap “Add Party” button
7. Guest will be added to waitlist

Seat walkin guest

1. Tap any table on the floor
2. Tables options will be displayed
3. Tap “Seat Walk-in”

1. Select “Part Size”
2. Enter “Special Note” (Optional)
3. Add “Guest” Details (Optional)
4. Tap “Seat Walk-in”
5. Guest will be seated on the table

1. Tap the seated table for more options to change the state of table